Why Patients Say Yes: The New Psychology of Aesthetic Consultations

Moderator(s)

• 

  Amanda Holden, MD

  CEO
  Holden Timeless Beauty
  San Diego, CA, United States

Panelist(s)

• 

  Audrey Neff, BS

  Chief Marketing Offier
  Aviva Aesthetics
  Boca Raton, FL, United States
• 

  Melinda Silva, MD, FAARM, ABAARM

  CEO and President
  Silva MD AntiAging and Wellness
  CHULA VISTA, CA, United States
• 

  Jared Rohrer

  Founder
  Aesthetic Conversion
  orlando, FL, United States

Today’s aesthetic patient arrives more informed, skeptical, and emotionally driven than ever before — making the consultation process both more important and more complex. This session explores how leading aesthetic experts build trust, guide decision-making, manage expectations, and improve treatment acceptance without relying on high-pressure sales tactics. From communication psychology and patient education to consultation flow, emotional intelligence, and conversion strategies, panelists will discuss what today’s patients actually respond to — and how practices can create consultations that feel authentic, personalized, and effective.